Customer Service Jobs in Canada are topnotch because you will be opportune to work with different customers and have a great opportunity to network with other customer service professionals and clients, it has a competitive salary and also develops your skills as a customer service personnel, Canadian businesses care about their customer’s satisfaction, apart from Canada businesses most businesses in different countries in the world are optimistic about their customers satisfaction. This is where customer service personnel play a vital role in achieving customer satisfaction.
What Is Customer Service?
Customer Service is known as the assistance or support rendered to a customer who is inquisitive in paying for a product or service, which makes them experience an effortless experience with you.
Excellent customer service is very important in the growth of any organization.
Importance Of Customer Service
Why do you think customer service is important in any industry,
- Keep Customers: Excellent customer service helps to retain customers. This is what makes customers keep coming back to repurchase your services, keeping your customers can save you the stress of getting new customers, once they have gained your trust they will be the ones to promote your business even without you asking, it also helps boost the business revenue, good customer service is very important in any organization.
- Improve Sales: Every company requires good sales, a key to good sales is excellent customer service, ensuring customers are treated adequately, creating an impact in their lives, offering discounts that will elevate them, and making them come back for your services.
- Maintain Loyalty: Customer loyalty should not be underrated, because once a customer is loyal to your company or business they will prefer your services to other businesses, maintain customer loyalty by always offering them excellent customer satisfaction.
- Remain Relevant In The Market: Excellent customer services build trust and lasting relationships. This can make your company relevant in the marketing industry, customers will prefer to stay with a brand that offers excellent customer service than one that offers displeasing customer service, a company with adequate respect for their customers tends to be competitive in the marketing industry.
- Build Trust: Have you ever tried buying or purchasing an item from a brand and were indecisive about whether to purchase that product or not? This is because you don’t trust that particular brand this usually happens during your first purchase, but after a great product and excellent customer service, you decide to continue buying from that brand that is what is called trust, good customer service can build trust and a strong reputation for your business.
- Referrals: When seeking new customers, it is your retained customers that you can meet to help refer your business. Even without telling them to refer your business, they will always want their friends and family to experience excellent services, so you end up getting referrals and new customers from already retained customers. This can boost your business and increase sales.
What Is Visa Sponsorship?
Visa Sponsorship is when an organization or family member sponsors your entering into a foreign country, the organization or family member will be responsible for your entering in that country.
Visa sponsorship can be of help to foreigners who don’t have the financial capacity to sponsor their travel.
There are some customer service jobs for foreigners with visa sponsorship which are listed below. Interested candidates should kindly check out the details and apply for these jobs.
Cargojet Inc
- Job role: customer service jobs in Canada for foreigners with visa sponsorship.
- Company: Cargojet Inc.
- Location: Mississauga, Canada.
- Vacancy: 10 Opening
- Industry: Transportation and logistics.
- Salary: CAD 15 – 25 hourly.
- Country: Canada
Education: Not Specific
Experience: 3 – 5 years experience
Language Proficiency: English
Job Description
Are you a skilled customer service personnel seeking job opportunities in Canada? Cargojet Inc. wants qualified customer service personnel who will offer exquisite customer service to customers to join their team with visa sponsorship to enhance the company’s growth.
Cargojet.Inc. we are a top provider of time susceptible overnight air cargo services in Canada. As a customer representative, your duty is to ensure our customers get excellent service and support throughout their interaction with our company.
Responsibilities
- Deliver excellent customer service by addressing arising cases, inquiries, and requests through Emails, phone calls, and other communication means.
- Work together with other internal team members to monitor and coordinate cargo movement.
- Help customers by providing information on service, tracking delivery shipments, and fixing delivery issues.
- Using the CRM tool to monitor and maintain customer records such as interactions and transaction processes.
- Address customer’s needs by staying up to date with industry trends and services and products offered.
- Point out opportunities that can improve customers’ experience.
- Address escalated customer cases professionally and ensure adequate satisfaction.
- Adhere to the various company’s rules, regulations, and service agreements respectively.
Requirements
- Previous experience in customer service is preferred but not compulsory.
- Good communication and interpersonal skills.
- Able to multitask and ability to work under pressure while maintaining composure.
- Computer literate and skilled in using MS Office and other software.
- Eligibility for visa sponsorship by Cargojet or a work visa.
- Ability to adapt to various tasks and settings.
- Essential problem-solving skills.
- A zeal to provide excellent customer service and to exceed customer expectations.
If you are an energetic individual with strong customer service skills and wish to work in Canada, apply now and join the Cargojet community in Canada and experience a life-changing opportunity, all applicants from various countries are encouraged to apply.
Leadership Cohort
Are you a passionate customer service personnel with good customer relationships, The leadership cohort is offering customer service jobs in Canada for foreigners with visa sponsorship, to contribute to their company by creating trust, addressing customers’ needs, and resolving issues
- Job Title: Customer service job in Canada with visa sponsorship
- Company: Leadership Cohort
- Job Type: Full-time/part-time
- Education: Diploma / Bachelor degree
- Gender: Male or Female
- Experience: Minimum of 1 – 3 years of experience
- Salary: 73,716.77 annually
- Location: Toronto, ON, Canada
Responsibilities and Skills
- Communication Skills: Effective communication to ensure customer clarity and satisfaction.
- Strong Problem-Solving Skills: Address issues, and inquiries and provide excellent customer satisfaction.
- Maintain Composure: Ensure to maintain composure doing escalation, listening to customers complain, and resolving the issues.
- Attention To Details: Track records of customer information and interaction and ensure accuracy.
Qualified candidates who meet the requirements should apply for this role, when applying for this position ensure you highlight your customer service skills and your problem-solving skills.
Requirement To Apply For Customer Service Jobs In Canada For Foreigners.
The requirement may vary depending on the role and different industrial settings, but foreigners need to meet these basic requirement which are listed below
- Academic Background: Applicants who wish to study in Canada must have the relevant educational background needed for that position.
- Language Proficiency: Applicant must be proficient in English or French, which is the official language in Canada.
- Work Permit: A work permit is an important document for foreigners who wish to work and live in Canada.
- Visa Sponsorship: Foreigners or international applicants need visa sponsorship, and the Canadian government or organization may assist in obtaining a work Visa.
How To Apply
Here are some steps that can assist you in applying for a customer service role in Canada
- Visit Canada Official Website: Explore the Canada official website and other companies’ websites offering customer service roles.
- Search For Vacancy: Search the various websites for vacancies in customer service roles that align with your skills.
- Check Requirements: Ensure you check the various requirements to know if they align with your certification and skills, also check for visa sponsorship information.
- Application Process: Complete the application process, and ensure your information is input accurately, review the application before submission.
- Submit Relevant Documents: Ensure you submit relevant documents needed for the application.
- Interview Process: Candidates who meet the requirements will be considered for an interview, after a successful interview the visa sponsorship will be issued and further information will be required during the visa processing.
Conclusion
Customer service jobs in Canada create opportunities for career enhancement, competitive salaries, and the privilege to network with other professionals in the customer service industry. The customer service role requires skills such as effective communication, detail-oriented, problem-solving skills, Patience, and empathy, foreigners who desire to work in Canada without experience in customer service can take note of the various skills and also apply for this position.
